Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
The order never arrived, however the customer support was really professional.
By Alberta V.
Response from Dossier· Feb 25, 2025
Well, Alberta, that’s a plot twist we didn’t want! But hey, we’re glad our team had your back. Hoping everything’s all set now!
that was boss
By Patrick F.
Response from Dossier· Feb 24, 2025
A boss-level review for a boss-level team—we love this Patrick! We’re always here to keep things smooth and stress-free!
Never got to test the actual product because I never received it. There were 2 failed attempts in a 1 month long span that never came to my address. They either got stuck in transit or were sent back due to “hazardous materials”. In the end I got a refund.
By Jure P.
Response from Dossier· Feb 24, 2025
Hey Jure! Shipping issues are the worst, and we totally get the frustration. Glad you got your refund, but if you ever decide to give us another shot, we’d love to get things right for you.
All around great experience
By Blap S.
Response from Dossier· Feb 24, 2025
Wahoo indeed! That’s the kind of energy we love! Enjoy every spritz and keep smelling amazing!
We are very happy with our purchase! Out of the 14 we ordered we just returned 2 and customer service was great. We changed those 2 scents for another two and we loved them.
By Bárbara
Response from Dossier· Feb 24, 2025
Fourteen scents, Bárbara? That’s a full-on fragrance adventure! So glad our team could help fine-tune your collection—enjoy every spritz of your new favorites!
Stumbled upon this a few years back and never looked back since then. Dossier has amazing replicas of expensive perfumes at affordable prices. Best part, these are safe on the skin. I have frequently gotten compliments for these some even inquiring what I have on. The subscription model is great for saving a little more and a major reason I keep coming back is their friendly customer service that’s responsive and actually takes care of questions and issues without stressing out the customer.
By S K.
Response from Dossier· Feb 24, 2025
Once a Dossier fan, always a Dossier fan, right? Love that our scents and service keep you coming back—plus, compliments? Always a win! Here’s to many more amazing fragrances in your future!
Simplemente los amo son los mejores perfumes al mejor precio siempre me dicen que huelo delicioso
By Jovana lizeth Ramos C.
Response from Dossier· Feb 24, 2025
¡Eso es música para nuestros oídos! Que sigan los cumplidos y las fragancias irresistibles—porque oler increíble nunca pasa de moda. ¡Jovana, gracias por confiar en nosotros!
Estoy muy contento con el producto, al hacer la compra tuve un problema con mi correo, me comunico por correo y me solucionaron en cuestión de minutos, la compra la hice para mi hija, el paquete llego intacto y mi hija está encantada con el aroma, seguramente volveré a comprar
By Sergio
Response from Dossier· Feb 21, 2025
¡Nos encanta leer esto, Sergio! Buen aroma, buena atención y una hija feliz—¡eso es un éxito total! Aquí te esperamos para tu próxima compra.
