DossierReviews of dossier.co

My order didn’t arrive and it was fixed immediately. Appreciate the mandatory insurance Dossier makes us purchase as my recent order didn’t arrive. After exhausting all options, they agreed to reship my order with no problem. I’ve purchased from here many times and never had an issue. I’m very glad the same can be said about this experience.

Customer Support (REP: Valentin) - I was having issues accessing my membership. I emailed support services and although it took 24 hours to get a response, they provided me clear instructions on how to solve my concern. They provided excellent customer service.

Tudor fixed my mistake within 5 minutes. I felt very respected emailing back and forth with Dossier support. They efficiently corrected an error I made while entering shipping info. From customer support to high quality product, it’s clear that Dossier values excellence.

Incredibly easy to work with, communicative and the merchandise came very quickly. Thank you for your help.

Hola me animé a probar los productos y estoy encantada con la calidad, excelente fijación y durabilidad,los recomiendo ampliamente

I needed urgent help with correcting my shipping address and it was just another minute Dossier team fixed it. Superb support

I ordered five fragrances for my wife for Mother’s Day. She was very happy with the news. Unfortunately, one of the bottles arrived damaged. Dossier customer service responded well within 24 hours. There was care in the communication and a solution that left us pleased. We have subscribed and intend to continue doing business with Dossier. Great products. Even better service.

La atención al cliente de Dossier México por WhatsApp fue excelente: rápida, amable y muy eficiente. Me ayudaron en cuestión de minutos y resolvieron todo con mucho profesionalismo. Había ingresado mal mi correo al hacer la compra, y gracias a su apoyo, lo corrigieron enseguida. Me reenviaron la confirmación de pedido y también me compartieron el número de seguimiento por el mismo chat. ¡Quedé muy satisfecha con la experiencia y definitivamente recomiendo su servicio!