Customer service is very helpful
Customer service is very helpful So thankful to find this company!
By Lisa D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,265 approved reviews, newest moderated first
Customer service is very helpful So thankful to find this company!
By Lisa D.
Fast delivery
By John R.
The customer service assistance in processing my prescription and order was great and they kept me informed throughout the process.
By Terry B.
Quick, Cost effective which gave me an opportunity to use my so clean again.
By steven B.
I started off with an on-line chat with "Nate" about shipping a battery I wanted to purchase, to an alternate address in Florida, other than my home. "Nate" said the battery would take 5-8 business days, but suggested I call to arrange shipping. I called on a Tuesday about quitting time. I spoke to a very nice woman, she verified the Florida address and told me the battery can only be shipped"ground" at no extra cost. I needed the battery by 3days preferred, but they didn't have any other options except 5-8 days for delivery. My battery arrived 3 days later on, Friday the day I was arriving at my Florida destination. The woman must have heard the panic in my voice. That battery never stopped moving from New Hampshire to Tampa Florida!!
By Anxiety R.
These guys are the Best !! When I called they were courteous, and knowledgeable. They are my first choice when it comes to medical equipment and accessories.
By Jim O.
I've been using Direct Home medical for years for my CPAP mask, tubes, accessories. I'm so glad I can come here and get all the accessories I need without any appointments or without paying a lot of money. Also delivers pretty quick. I will keep using this service for years to come.
By Daniel Lebron T.
Professional and a pleasure to do business with. Precise, affordable, and in a timely manner. Thanks
By john B.