Ordering was simple and easy
Ordering was simple and easy, shipped quickly and company seems to care about customers and their needs.
By Janice
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,265 approved reviews, newest moderated first
Ordering was simple and easy, shipped quickly and company seems to care about customers and their needs.
By Janice
Very fast kept indirect contact with me and very reliable / affordable
By nini C.
Web site easy to use. Prices are competitive. Always in stock.
By Howard G.
Customer service contacted me the next business day and authorized a warranty return. I've sent mine in to be repaired.
By Eric J.
Easy ordering, great customer service competitive pricing.
By Jesse
It’s quality equipment, accurate ordering, customer service, quick delivery. Never a problem.
By Gary B.
Shopping is easy with a wide variety of oxygen supplies. Most items are expedientally Sent all at a reasonable price
By John L.
I had a question about my order, but I’m on the West Coast and had called after ET hours. Did not expect a callback that same day but was surprised to get a call back not 10 minutes later. That’s super impressive (it turned out not to be a problem: the automatic shipping update showed a generic product not the color I had ordered, but the proper color is getting shipped). The lady who helped me was clear, friendly and efficient. I am very impressed by this level of service.
By Linda G.