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The person I spoke with help ID the part I needed and I appreciated that. I am new to the device and how the process for supplies works. What annoyed me was the how bored he sounded with me,
By Douglas J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,265 approved reviews, newest moderated first
The person I spoke with help ID the part I needed and I appreciated that. I am new to the device and how the process for supplies works. What annoyed me was the how bored he sounded with me,
By Douglas J.
good prices for tubing & cannulas. good sales too.
By Air B.
I haven't received my order and after checking it looks like maybe the 28th. I think that slow shipping doesn't rate 5 stars.
By Mel
Happy ordering from a business that is professional and courteous. Customer service is the best. Products were delivered on time and without damage. That can’t be said about too many businesses. Simply, very happy with the entire experience. Thanks
By Papa B.
I had been ordering from the company I was instructed to when I first received my CPAC machine. Their ordering system was by phone and after an unkown charge appeared on my credit card statement the day after my order I didn't want to order from them again. I did a little research and saw a few people recommend DirectHomeMedical on Reddit and decided to try them. So far I'm happy.
By Bradley
Ordering from this company was a breeze. I felt a little funny entering information online, so I first called and spoke with a very pleasant representative. She was so helpful with confirming stock, shipping options, realistic timing expectations, etc. Everything she told me was completely accurate in the end. I uploaded my RX on their website, ordered on a Friday, and had my equipment on Monday. I will order from here again.
By Amanda
DHM is the best business model. They care about customers. They always have the best deals and fast shipping. They will go far to satisfay their clients. I only deal with them for CPAP supplies.
By Doc H.
Easy to shop. Excellent customer service and very quick shipping. Ordered on Friday and it arrived on Monday.
By DrNancie