Great company
Great communications, good follow up with customer support.
By Rich
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Great communications, good follow up with customer support.
By Rich
Cynthia was more than helpful. She was not only able to help me restore my rechargeable under warranty but she also was able to help me with my battery back-up pair that I had bought elsewhere a decade ago. So friendly too!
By Fran Eric P.
Awesome experience! From intial inquiry to first custom fit.
By Mark D.
This Widex pair of hearing aids are fantastic! I play piano in a band and needed hearing aids that didn’t distort when rehearsing and playing out. These do the job!
By Wayne M.
I started the process of sending in a hearing aid for repair in December 2025. Now in mid-March 2026, I still don't have it back. I was told it was lost and they would be sending a new one but this has been going on for 3 weeks. Direct Hearing doesn't appear to follow up on their process.
By Anita F.
I was able to save several hundred dollars by purchasing from Direct Hearing. Sent them my hearing test, that I had done locally and they programmed them. I had a local Audiologlist adjust them, as their over the phone Audiologist wasn't much help.
By Sandra
Always helpful! Always delivering the BEST in class service. I'm blessed to have found them
By Ankita
Great hearing aids great people. And a good price.
By Mitchell T.