Great service from the start to…
Great service from the start to finisher. Thank you!
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Great service from the start to finisher. Thank you!
By customer
Christy correctly diagnosed the problem (receiver wire) and shipped the replacement part. Unfortunately, it took over a week for the part to arrive. Considering you charge $15 for shipping, I think it could have been shipped to arrive sooner. Also, it came without the tool to remove the old wire and install the new wire.
By Toby P.
It was a good price point compared to the “brick & mortar” alternative. The tuning process via the phone was very similar to the in-person tuning, because I have now experienced both!
By Dennis R.
Great folks, great price, and great product
By Gerald P.
Cynthia was very professional, she showed she really care and was there to help me and explain the process. Hopefully you will be able to retain her for many years, great personality.
By Cecilio R.
Saved money and service was great.
By Stuart D.
Very responsive to needs and make themselves available for calls and questions. Knowledgeable.
By Pam S.
Quick delivery, on phone service and hearing tests and great service.
By Mary A. V.