Ease in placing order and prompt…
Ease in placing order and prompt delivery....good overseas setting up...after a week aid failed and company readily responded to replace units..process still in progress
By Grave
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 63 reviews with 4 stars · Clear filters
Ease in placing order and prompt delivery....good overseas setting up...after a week aid failed and company readily responded to replace units..process still in progress
By Grave
I like the aids but battery life should be a few hours more
By KENNETH
I did not receive the invoice that I asked of several people in your company. Otherwise the hearing aids are perfect and arrived promptly.
By Guillermo
It took a long time to talk to someone and set it up
By Anna P.
The service is great to solve my problems! However, I did ask for my original hearing test test comparison vs the recent test result so i can be informed about my hearing loss progression after two years! I am not satisfied because I did not receiving the reports yet as promised!
By Lungturn C.
I always find the team members to be very helpful and knowledgeable. The shipping process was quick and easy.
By Stephen G.
The repair of my hearing aids was fine. The issues I have is the amount of time it took and the inability to get a status update on the repair.
By jim
A significant improvement in my hearing. I also appreciate the ability to recharge the aids during the night.
By Jerome H.