Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
The agent was extremely friendly and was able to make me feel like I mattered. She was professional and did a prompt job.
By Eclectic Kreations Alice C.
Response from digitaltrust.com· Feb 11, 2026
We're so glad you're enjoying the Digital Trust experience, Alice! If you have anymore questions in the future, please don't hesitate to reach out.
my questions were answered
By raymond D.
Response from digitaltrust.com· Feb 11, 2026
If you need anything else, Raymond, please don't hesitate to reach out! Have a great day.
Jacob was wonderfully patient, respectful, and gracious. He helped me update my credit card and stayed with me through the process. He handled my own impatience (and "need" to get to the airport ASAP) with finesse. Jacob has a nice, patient, reassuring "way" about him. I hope that I get him next time I call! Thank you! But I am quite sure that it was Jacob with whom I was dealing – not James!!!
By Martha S.
Response from digitaltrust.com· Feb 11, 2026
Thank you for your feedback on James's care! We appreciate you, Martha!
Very patient with senior client
By Fred R.
Response from digitaltrust.com· Feb 11, 2026
Fred, we're so glad to hear that our support team was able to meet your needs. Thanks for being a client!
The woman presents herself in a very professional way and project an attitude of sincere interest in the customer and providing accurate information.
By Consumer
Response from digitaltrust.com· Feb 11, 2026
We're so glad you're enjoying the Digital Trust experience! If you have anymore questions in the future, please don't hesitate to reach out.
Amanda experience and knowledge of the questions that I asked about. Although I've thought of some more, I will be intouch Thanks Amanda
By rochelle M.
Response from digitaltrust.com· Feb 11, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Rochelle!
Leslie Anna Connally did a great job explaining why I couldn't log in and immediately emailed my annual report to me.
By William C.
Response from digitaltrust.com· Feb 11, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate you, William!
She new her stuff and answered all my questions.
By Ronald A.
Response from digitaltrust.com· Feb 11, 2026
We're so glad to assist you, Ronald! If you have anymore questions in the future, please don't hesitate to reach out.
