Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
I was struggling with your new format that was unfamiliar to me. James M corrected my errors and walked me through the steps quickly and accurately.
By Steve G.
Response from digitaltrust.com· Feb 11, 2026
Steve, we're sorry that the new format was confusing, but we're very happy James was able to help walk you through the steps. Have a great day!
Chelsey was very nice and helpful to get me back online. Thank you Chelsey !
By David R.
Response from digitaltrust.com· Feb 11, 2026
David, we really appreciate your kind words! Thank you for being a client!
Chelsey Hugentobler is extremely courteous and helpful. Patient in dealing with questions and professional in every way.
By martin A.
Response from digitaltrust.com· Feb 11, 2026
Martin, we really appreciate your kind words! Thank you for being a client!
Brittany did a great job of helping me set up a change of agent and adjust how the fees are taken on my account.
By David
Response from digitaltrust.com· Feb 11, 2026
David, we're so glad Brittany could help resolve your issues. Have a great day!
Answered my questions quickly and accurately. Very polite.
By Melinda H.
Response from digitaltrust.com· Feb 11, 2026
We're so glad you're enjoying the Digital Trust experience, Melinda! If you have anymore questions in the future, please don't hesitate to reach out.
Amanda assisted in a seamless BTC transaction
By Kevin
Response from digitaltrust.com· Feb 11, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Kevin!
Brittiany was very knowledgeable and answered all my questions kindly and succinctly.
By Marlene B.
Response from digitaltrust.com· Feb 11, 2026
Marlene, we really appreciate your kind words! Thank you for being a client!
Brittany Cole was awesome. Great communication and helped with my issues very expediently. Thanks Brittany!
By John M.
Response from digitaltrust.com· Feb 11, 2026
John, we really appreciate your kind words! Thank you for being a client!
