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Desert Financial Credit Union Reviews | Read Customer Reviews of desertfinancial.com

Credit & Debt Services

Desert Financial Credit UnionReviews of desertfinancial.com

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The Fair Hearing score

4.5/ 5

Excellent

344 reviews

Desert Financial Credit Union4.5Excellent

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About Desert Financial Credit Union

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.

Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: desertfinancial.com
Website: desertfinancial.com
Category: Credit & Debt Services
Listed on The Fair Hearing: 2026

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Desert Financial Credit Union reviews

344 approved reviews, newest moderated first

Apr 28, 2025
The person who helped me was awesome.
The person who helped me was awesome.
By Leah
Response from Desert Financial Credit Union· Apr 30, 2025
We are delighted to hear that you had a great experience with us!
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Apr 24, 2025
Representative was very helpful and…
Representative was very helpful and very knowledgeable.
By Rogelia
Response from Desert Financial Credit Union· Apr 28, 2025
We appreciate your kind words! We're glad you had a positive experience with our team.
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Apr 24, 2025
Lisa was very professional and…
Lisa was very professional and explained everything to me
By Wanda
Response from Desert Financial Credit Union· Apr 28, 2025
Thank you for taking the time to leave a positive review, Wanda! We're happy to hear that Lisa was able to assist you and answer all of your questions.
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Apr 22, 2025
Opening a new account was a smooth process
Although the wait in line was long, the friendly and knowledgeable staff made up for it. The process to open the new account went very smoothly and it was quicker than I expected.
By Preston
Response from Desert Financial Credit Union· Apr 22, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that our team was able to provide you with excellent service, even with the wait.
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Apr 22, 2025
Approval for a account
Approval for a account
By Daniel
Response from Desert Financial Credit Union· Apr 22, 2025
Thank you for sharing your feedback with us, Daniel! If you have any feedback regarding how we can improve, please let us know.
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Apr 22, 2025
DAN DA MAN!!
Very helpful and explained everything so a banking dummy could understand it fully!
By customer
Response from Desert Financial Credit Union· Apr 22, 2025
Thank you for the 5-star review! We're pleased to hear that our team was able to provide you with the information you needed.
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Apr 22, 2025
thank you for all the attention to…
thank you for all the attention to detail, great customer care
By Yolanda
Response from Desert Financial Credit Union· Apr 22, 2025
Thank you for sharing your positive experience with us, Yolanda! We're thrilled to hear that our team provided you with great service.
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Apr 22, 2025
Went fast
Went fast. Friendly service
By Hans
Response from Desert Financial Credit Union· Apr 23, 2025
We're glad you found our service friendly and efficient. Thanks for taking the time to leave a review! If there's anything we can do to improve, please let us know.
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