Delta FaucetReviews of deltafaucet.com

I can see why delta has an approval rating of 2.1. I just bought a delta shower head at Lowe’s and there wasn’t a military discount. The cashier said some company’s don’t allow a military discount.

My wife and I built our house 22 years ago and we purchased delta faucets for all of our fixtures. We did have a faucet drip 5 years ago and they honored their warranty no questions asked. We have since upgraded our sink style but it was a shame to replace faucets that worked great and looked flawless for 22 years. Needless to say we purchased Delta products again. It is so tough these days to find companies that stand by their product at an affordability conscious price, but we did, and that name is Delta. Thank You SMR, New York

I BOUGHT SHOWER SET #107528. THE SHOWER HEAD IS USELESS. THE FORCED WATER CONTROL FEATURE FROM DELTA SHOWER HEAD GOES AROUND MY HAIR AND NOT THROUGH IT. I CANNOT WASH MY HAIR. I NOW HAVE TO WASH IT IN THE KITCHEN SINK. I PAID HUNDREDS TO GET IT INSTALLED ......I WANT MY MONEY BACK AND THE $400, COST OF INSTALLATION

Terrible quality and finish. Within a month of installing a $300+ all around the house believing more “expensive” faucets will last longer, the finish started to deteriorate. Customer service was quick to blame hand soap…

I have a Delta kitchen faucet that has a lifetime warranty. The faucet is damaged, leaking, and corroded, but the agent and supervisor refused to replace it. They said that I had to provide "irrefutable" evidence that the faucet is at fault. I sent them 2 sets of pics which show as much of the damage as i could without taking it apart. To me the pics were convincing. The supervisor still refused and eventually was rude about. I am big on customer service, and doing what you promised. I did not like them playing "loopholes". Will never buy Delta again.

I recently purchased a Delta bathtub faucet a couple months ago. I received a faulty product that has been leaking nonstop. When I contacted Customer Service, they agreed to send me a new parts since it was pretty new. The order confirmation was correct but they shipped me something completely different and I receive some bathroom sink handles. When I called Customer Service they agreed to send a new replacement valve like they were supposed to originally. Even though it was their fault, they told me I would have to wait up to eight days for it to arrive. When I asked to get the shipping expedited, they refused even if I were to pay for it. They told me to go to a store and purchase the valve that I need myself and then I could send it to them to request reimbursement for the piece. I will never purchase a Delta product again.

What a piece of crap!!! And they don’t even care enough to hear from consumers to have a way to do so!!! I bought a touchless kitchen faucet, had it installed by a plumber, and it is psychotic. It operates how IT wants to operate. To have it removed in order to return it would cost even MORE money, so my only option is to unplug it and make it a VERY expensive plain old faucet. DO NOT BUY DELTA!!!!!!!!!

We purchased a touch faucet less than two years ago....without warning the water stopped so we called Delta (they were closed it was Sunday)..so we used the paperwork and the internet to troubleshoot the problem..i then called Delta and explained that based on the troubleshooting we did it seemed that the spout assembly would need to be replaced...they told me to give them the number on the white tag located on the hose..i called back and gave them that..they then told me that in order to troubleshoot the faucet it would need to installed...REALLY??????..i had to remove it and replace it with a cheaper one just so that I could have water on a Sunday!...they were not helpful at all...told me to call back with pics..but that it probably wouldn't help since the faucet is no longer installed...WILL NEVER PURCHASE FROM DELTA AGAIN! YOU ARE SLIPPING FOR SURE!