Bought a 12000 and it covers more than…
Bought a 12000 and it covers more than what I needed. It is very quiet and runs great.
By Michael S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
763 approved reviews, newest moderated first
Bought a 12000 and it covers more than what I needed. It is very quiet and runs great.
By Michael S.
Support was very helpful every time I had a question and was quick to respond. The unit itself is excellent and was easy to install. My house is staying at 72* during our 90+ heatwave. I am very satisfied with my purchase
By Evan R.
Super easy insulation and it runs great 👍
By Todd N.
Fast shipping and invoicing helped us to repair commercial customer cooling system
By andrew I.
Sales staff called back almost immediately. They knew their product and could answer any questions.
By Young A.
Was easy to install, and the units work really well. Have not found a way to see the room temp on the remote control.
By Rich
Good price, quick delivery, good system. Had to get a little electrical help after installer set it up, but easy fix.
By Ferris A.
My units arrived very quickly! However, my outdoor unit had some damage (box had some issues) it weighs 70 pounds so not sure where the damage started. I called the company and they were awesome to work with. I had a replacement unit within just a few days! Love the customer service side. I am in the process of installing the unit so I can’t comment on that right now.
By Taina