GO DELLA
Everything was fantastic. Late night trouble shooting and the unit is running great.
By Ernest B.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
763 approved reviews, newest moderated first
Everything was fantastic. Late night trouble shooting and the unit is running great.
By Ernest B.
So far good haven't installed yet but services were great.
By Andrew C.
Even though Della has a 30 day return window they were willing to work with me since the HVAC installer I was using wasn't able to get to our home within the 30 days. I very much appreciate the flexibility and good customer service I received over the phone today from Elizabeth. Thank you.
By Barbara A L.
I ordered a mini split on Amazon and could not make it work so I called and left a voicemail and got a return call from Hector who walked me through some trouble shooting and came to the conclusion the compressor was bad he worked up a warranty claim and sent out a replacement. Top notch customer service thank you Hector!
By Patrick H.
Customer service was great....Product was shipped on time. .Arrived on schedule and intact. Perfect!!!! Very pleased.. Keep up the good work..
By Jim Brown C.
J'ai commandé deux housses de coussin chez Della, colis arrivé en trois jours et bien emballé, les couleurs sont exactement comme sur le site.
By Julien M.
I contacted Customer Support to order a replacement cross fan for my Della mini-split. My call was answered promptly by Nicole. She located the part & set it up for shipping.
By Lloyd S.
I purchased the 65" Arched Modern Fluted Sideboard Buffet Cabinet. Overall, I am pleased with the cabinet’s craftsmanship and general quality. The materials, construction, and overall appearance seem excellent. However, after assembling the cabinet, I noticed a gap of approximately half an inch between the cabinet doors when closed. This detracts from the finished appearance and suggests an issue with the door alignment or fit. Aside from this issue, I am satisfied with the cabinet’s overall quality. Therefore, I would rate the product 4 out of 5 stars, as the door gap is a noticeable flaw in an otherwise well-crafted piece of furniture.
By Chijinma E.