Della Minisplit 048-MS cooling heating
Fantastic product! Functions beautifully.
By Amy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
763 approved reviews, newest moderated first
Fantastic product! Functions beautifully.
By Amy
Works great. Packages were perfect. Instructions were not real easy to follow.
By Gerry
Fairly simple to install. Followed instructions, unit looks great and is working very well. It’s been very hot here this summer and the unit is keeping this part of my house very comfortable. I am considering a larger unit for the rest of my house
By William
Phone lines were not working as per person I finally got through to. My email notifying cancellation as per web instructions was never answered. Phone calls about my cancellation when i was able to leave a message during open hours were never returned. I had to request cancellation twice because I got a text 5 days after cancellation that said order was being shipped.
By Distressed
Response from Della· Jul 20, 2025
Dear customer, I wanted to apologize for your experience with this order and for the inconvenience caused to you. You can contact us via phone, email and live chat. Kindly click the button on the right bottom of our website so we can reply you quickly, we apologize for any inconvenience, your order has been successfully cancelled.
Prompt shipping and everything was in good order. Installation was easy and start up went smoothly. This is my third time installing a mini-split system (Two of them are Della) and my first with a multi-zone.
By PAUL LATOUR J.
I am pleased with the unit, I bought at 36k btu four head unit, it's works good. Good product for the price. BUT customer service is almost nonexistent when looking for replacement parts. Della really needs to work on this area od business. Thye are hard to get on the phone and very slow to return calls and emails.
By Cassie L.
Very happy thank you
By customer
So far so good
By Jackson M.