So easy to connect to WiFi and…
So easy to connect to WiFi and integrate with google!
By LaLa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
763 approved reviews, newest moderated first
So easy to connect to WiFi and integrate with google!
By LaLa
The unit cools just as it decribed . We did use a a/c tech because of the warranty would be honored for longer years. Very pleased and would recommend it to anyone who is wanting a split unit.
By Hope
had an issue with my delivery as AC was damaged. Took care of the issue by replacing with a new AC.
By Siddique S.
The AC is working excellently — thank you! Just one note: it makes a weird noise when turning on and off. It only lasts for a short period, and it’s not a problem for me, but I wanted to mention it.
By Shinichi
The split is excellent. My only complaint would be that the remote controls buttons aren’t backlit.
By Ron
Ordered from Amazon ,thinking,i wonder if this is a good idea , I got a call from freight company and they had it in my garage on a pallet the next day.i had a hvac company install it and it worked perfect .So far very happy with the product.
By John S.
Works great to cool my garage. Very quiet and efficient
By Customer
Purchased a floor unit a year ago from Amazon. Worked great last summer. Went to use it this year and no cold air. Tried contacting Della customer service about it but received no help because the one year warranty was up two weeks ago. Thanks for the no help on your product.
By Ray
Response from Della· Jul 20, 2025
Dear customer, I wanted to apologize for your experience with this order and for the inconvenience caused to you. Did the compressor and fan run? You may please try to clean the filter and try the reset button. Once the warranty period has expired, we are unable to provide parts, returns, or replacements. We truly value your feedback and are continuously working to improve our product quality and service. We apologize for any inconvenience this may cause and appreciate your understanding.