Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
DellaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
763 approved reviews, newest moderated first
I have had a good over all experience with Della, I have spoken to customer support and tech support, both have been easy to deal with. Hector was very clear in what I needed to do for my refund, not Della’s fault for the refund, and made the process easy.
By Jamison B.
Ms. Lizyy was awesome helping me figure out what I needed! My company has been in business for 50+ years and sure appreciate the support that Della provides for us!
By Logan R.
Great customer service took care of me when there were issues. Would definitely buy from again.
By Jerry W.
reasonable price for the unit and quick delivery time.
By GLENN
I installed an 18000 BTU unit a year ago. I needed a part and the folks at Della could not have been more helpful. I talked to Shirley and Fernando. They were very knowledgable about the unit. Once I provided the model number, they got the part out the same day without charge. I am very impressed and will be using Della for future cooling and heating needs.
By Tim B.
Every thing went smooth. Nothing was damaged upon delivery. Unit looks good and works good. Happy so far
By Terry B.
After several issues with delivery I called Della customer service for assistance. Lizzy took time to listen to my situation and escalated the problem to her supervisor. She promptly called me back with a solution to the problem.
By Kblazek
Quality exceptional
By Chaunessa W.
