Reordering past purchases
I tried to find past purchases for re-order. Luckily, I could pull up past orders and then dive into each respective order. It would have been more convenient, when past purchases just list the item first.
By Peter G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
149 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defender Industries is listed under Air & Water Transport.
Defender Industries (defender.com) has 149 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
149 approved reviews, newest moderated first
I tried to find past purchases for re-order. Luckily, I could pull up past orders and then dive into each respective order. It would have been more convenient, when past purchases just list the item first.
By Peter G.
Just got your email about how did we do ! You haven’t done anything yet, the order has not been or shipped yet. You should consider waiting on a review until the order has been shipped :)
By James W.
Was able to do it on my phone in the airport. The site and placing the order was very easy
By Paul B.
The free shipping isn’t free for all items over $99. Be careful when ordering. I couldn’t get PayPal to work. Items are fine.
By James
Pleasant, knowledgeable support team handled my order issue perfectly!
By Scott L.
Product was easy to find on the site. As always the Information posted about the products was thorough & precise, allowing me to choose compatible items with confidence
By Jay
Sales / customer service person found what I needed, ordered and when I came to the pick up. Stopped to verify it was the correct parts.
By Peter
The customer service rep listen to my request, carefully, guided me through the options and recommended products. She also recommended solutions to shipping costs and made the process straightforward by her efficiencies.
By Jim