Customer service was outstanding.
Customer service was outstanding.
By Rick
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
149 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defender Industries is listed under Air & Water Transport.
Defender Industries (defender.com) has 149 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
149 approved reviews, newest moderated first
Customer service was outstanding.
By Rick
Easy to use and they had what I wanted
By Steve
Since buying a 40-year old sailboat last year, I have ordered a bunch of gear from Defender to repair or upgrade my boat's systems. I like the prices and selection. They have been helpful and supportive when I have questions or problems with an order. My only complaint - the web site needs category-specific filter criteria, which would greatly simplify search results.
By Guy H.
Customer service right on the ball. Quick and courteous.
By Andrew
Verry good but no rigging shop
By customer
product search and order placement and shipping and tracking are all quick and easy
By Robert G.
2nd purchase, first epoxy works great on our cedar bench. Easy ordering and concise shipping. Thanks, larry
By Lawrence W.
Easy ordering, waiting for delivery
By Amy P.