helpful staff
helpful staff, great selection, fair prices
By Paul
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
149 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defender Industries is listed under Air & Water Transport.
Defender Industries (defender.com) has 149 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 96 reviews with 5 stars · Clear filters
helpful staff, great selection, fair prices
By Paul
Easily recognized component and ordering procedure.
By Justin P.
The sales team was wonderful, especially the Rigging Guy.
By Jessica
always good service, available on the phone
By Bert
I’ve owned three offshore jackets over the years and the Gill OS1 sold here is the best at this price point. Wore it through a rough passage overnight on Chesapeake in October and it sustained rain and 20 knot gusts. Shipping was quick, faster than estimated.
By Brendan W.
fast friendly service. Right parts at a fair price
By James
The web site is easy to navigate and the ordering process was simple. Very competitive pricing on quality / OEM equipment.
By Steven
Received water heater quickly and not damaged.
By Michael G.