Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Decor OutdoorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decor Outdoor is a modern online boutique catering to interior designers, commercial buyers and homeowners. We specialize in premium furnishings and offer dedicated service to upscale residential and commercial decorating projects.Whether you're looking for high-end outdoor furniture, luxury patio umbrellas, elegant fire pits or fireplaces, we can work with you to create your vision and stay within your budget. Our exclusive luxury brands prioritize eco-friendly materials and manufacturing processes to create some of the most unique designs in the industry.
Decor Outdoor (decoroutdoor.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
36 approved reviews, newest moderated first
I had asked for a delayed delivery because of moving into a new house and they complied.
By David E.
Response from Decor Outdoor· Apr 10, 2025
I'm glad the schedule adjustment was successful. We make every effort to ensure each delivery goes smoothly.
There was an issue out of their control, they took care of it easily.
By YY
Response from Decor Outdoor· Apr 7, 2025
Sometimes things just happen but we want to ensure they're handled as quickly as possible. Thanks for your understanding.
Proactive communication that was timely and respectful.
By Sophia R.
Response from Decor Outdoor· Mar 6, 2025
Sophia, thanks for the kind words. We try to keep customers updated throughout the ordering process.
I'm waiting for spring to install my new embrella. Looks like I have everything I need so I haven't used it yet.
By Michael R.
Response from Decor Outdoor· Mar 11, 2025
Glad to hear you received everything. Let me know if you have any questions when you set up your patio umbrella.
Delivery was great and high quality product
By Bettyann R.
Response from Decor Outdoor· Mar 11, 2025
We definitely appreciate your support. Let us know if you need anything else.
The umbrella snapped after 3 years of use.
By Sad U.
Response from Decor Outdoor· Feb 21, 2025
So sorry to hear that. What happened? Warranties on frames and hard parts are typically 2 years and canopy fabrics 3-7 years. I'm happy to extend a discount on replacement parts if you still have the umbrella.
Excellent customer service and delivery
By Barbara C.
Response from Decor Outdoor· Feb 21, 2025
Thanks for the kind comments, Barbara. We try to keep customers updated throughout the order process.
The prompt responses from Bill and the vast knowledge of products to help me decide on selections was greatly appreciated.
By Brad R.
Response from Decor Outdoor· Feb 17, 2025
You're very welcome, Brad! Woodline's Pavone cantilever umbrella is one of our best sellers.
