orders were delayed
orders were delayed, missed and still not fulfilled Very frustrating service
By Claude N.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
36 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decor Outdoor is a modern online boutique catering to interior designers, commercial buyers and homeowners. We specialize in premium furnishings and offer dedicated service to upscale residential and commercial decorating projects.Whether you're looking for high-end outdoor furniture, luxury patio umbrellas, elegant fire pits or fireplaces, we can work with you to create your vision and stay within your budget. Our exclusive luxury brands prioritize eco-friendly materials and manufacturing processes to create some of the most unique designs in the industry.
Decor Outdoor (decoroutdoor.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2 reviews with 1 star · Clear filters
orders were delayed, missed and still not fulfilled Very frustrating service
By Claude N.
The umbrella snapped after 3 years of use.
By Sad U.
Response from Decor Outdoor· Feb 21, 2025
So sorry to hear that. What happened? Warranties on frames and hard parts are typically 2 years and canopy fabrics 3-7 years. I'm happy to extend a discount on replacement parts if you still have the umbrella.