Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Decor OutdoorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decor Outdoor is a modern online boutique catering to interior designers, commercial buyers and homeowners. We specialize in premium furnishings and offer dedicated service to upscale residential and commercial decorating projects.Whether you're looking for high-end outdoor furniture, luxury patio umbrellas, elegant fire pits or fireplaces, we can work with you to create your vision and stay within your budget. Our exclusive luxury brands prioritize eco-friendly materials and manufacturing processes to create some of the most unique designs in the industry.
Decor Outdoor (decoroutdoor.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
36 approved reviews, newest moderated first
Bill made sure the in-ground mounts were delivered before the concrete pour. great pricing
By tonee H.
Response from Decor Outdoor· Aug 3, 2025
We're happy to coordinate with your construction schedule. Enjoy your shade the rest of the summer.
great experience as always
By Daniel K.
Response from Decor Outdoor· Aug 1, 2025
We try! Glad you've had such success with the Safari umbrella from Woodline.
Communication was a bit lacking....average at best. Unless I reached out for an update, they were not proactive in updating the order status.
By customer
Response from Decor Outdoor· Jul 30, 2025
I'm sorry you were not happy with the communication. On the product page for the item you ordered, the expected lead time of a week is listed below the Add to Cart button. However, it's possible that you didn't see the message. We'll see if there are ways for us to make it more pronounced. When your order shipped on time the following week, we sent an email alert with the tracking number and shipping service. Did you receive it? If not, it's possible that it went to spam or a firewall prevented it from reaching your inbox. We're checking into ways to ensure our email messages are not flagged as spam, since missed communications can be frustrating for everyone. Thanks for your feedback.
Speed and specificity or transaction. Personal phone call was very easy to source my part needed.
By lynn S.
Response from Decor Outdoor· Jul 29, 2025
Glad we could make your ordering process quick and easy.
The particular fabric chair slings I ordered are difficult to find, so I was pleased that this vendor carries them. Bill even emailed me to ensure that I understood that I was only ordering the slings (rather than the chair frames).
By Reese B.
Response from Decor Outdoor· Jul 31, 2025
The H55 is a great casual lounge chair and it's nice that Skargaarden offers replacement slings. However, there are no images of just the slings, so it's easy to see how some folks get confused. Hope you get many years of enjoyment out of them.
There was great attention to detail and follow-through!
By Scott H.
Response from Decor Outdoor· Jun 11, 2025
Thanks Scott! We appreciate your business and try to keep customers informed all along the way.
Excellent customer service! We will definitely keep this company in mind for future purchases.
By M G.
Response from Decor Outdoor· Jun 7, 2025
Madelaine, it's our pleasure. Your Bambrella Hurricane umbrella has been one of our most popular shades over the years and is very durable. Please share photos once it's been set-up.
Great quality product and customer service
By Darren D.
Response from Decor Outdoor· May 24, 2025
Thanks Darren! Umbrella canopies eventually wear out and Bambrella makes it easy to replace them.
