Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
Darwin's Natural Pet ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
My dog got a really bad case of diarrhea that lasted about 4 days. I slowly integrated the new diet and all so I’m not sure if I got unlucky or what happened.
By Kim
Response from Darwin's Natural Pet Products· Jan 21, 2026
Hi, Kim, we are so sorry to hear that it did not go well! Please reach out to our customer service team at 877-738-6325 or [email protected] to talk to one of our representatives about your order. Thanks!
Service representative was very kind and able to cancel my order as the delivery was too soon
By Margaret K.
Shipping is fast and product is delivered frozen. The chicken is Ozzie's favorite and he eats about a half pound to three quarters of a pound a day. We tried other protein but your chicken is definitely the favorite
By Terrie J.
The quality of the food is excellent and my deliveries are always on time; however, with the increase in cost it’s starting to become difficult for me financially to keep up. If you can feed your pet the best Darwin’s is it.
By Ericka M.
Nice auto ship of raw dog food with some veggies in the mix. Have been using them for years - use them off and on so we have a variety of different raw food mixes for our little papillons.
By Ed K.
The product is great! I think a bit pricey.
By Jay
delivery was earlier in the day which is perfect for me
By Sally K.
The food is great, but the customer service is OUTSTANDING!!!
By Molly P.
