CyxusReviews of cyxus.com

I don’t get my order. You do not answer my letter. Service is awful

My glasses are so freaking late and no replies to 4 of my emails. I’ve enjoyed your glasses in the past. But I will not come back if u do not improve your customer service and turn around

I have not received my order CY38308 placed in January

I never got my order and my order was placed January 23.

I first purchased sunglasses from Cyxus back in 2021 & since then I have ordered 5 separate times as I like what I like! The product was great, it was reasonably priced & shipping was fast. Sad to say that the company is going down hill & also not providing good customer service like they used to. It has been over a month & I have not received my most recent order worth $53. I emailed them multiple times & no response. How do I get in touch? How do I get what I paid for?

I ordered eye glasses a month ago and after the purchase there was no communication, no feedback about the shipping details. I sent an email two times requesting an update and there was no response. Up until now I have not received my parcel.

The response time to my messages was too long

Did not get my package