CyxusReviews of cyxus.com

Todo muy bien, me gustaría que los tiempos de producción sean menores; el resto excelente, mi comentario no limita que les de las 5 estrellas por el producto y calidad recibida. Muchas gracias.

mandatory lenses even blanks. clunky site: paid by accident in USD instead of AUD so was charged int'l bank fee. lack of coupons.

Had to file charge back as they refused to honor return policy of 14 days. It was my mistake thinking they displayed captions although I should of been allowed to return them.

My order was delivered to wrong address. I showed them pictures of my gate as requested. the delivery pictures were not the same. They will not send a replacement. Kept saying it was delivered. These were prescription glasses too.

I received a non functioning pair of photochromatic sunglasses, order CY38843. I have been trying since 20 Nov 2025 to either get them replaced or returned for a refund and sent photograph comparing a working pair I have an the non-working pair received. Now they're asking for a video of a pair that does not function. PLEASE give me a REFUND!

Worst experience ever. Ordered a pair of glasses for my husband on sept 16, order number CY38739, but haven’t received my order yet. When asked for refund, they said going to deliver soon, but haven’t received them yet. I already bought a new pair from local market as no one will wait so long. Till, I have not received any refund or any other compensation from your side. This is extremely unfair and an example of pathetic customer care.

You gave me the wrong product and then didn't respond to me email asking to fix it

Very complicateed to contact you. I bought second pair of glasses and got broken again at the same point.