Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
My sales person was very helpful, and proceeded to communicate with me late on Thanksgiving eve, and a gain on thanksgiving day.
By BILL H.
Response from Custom Truck One Source· Nov 30, 2020
Bill, thanks for the 5 stars! Glad someone was able to take care of you over the holiday. We appreciate your business! -JC
I called Rich looking for a bucket truck he met me the very next morning and showed me one. He was very professional worked with me all the way through the process and ended up buying a brand new truck in Tampa Florida. Then I was introduced to Gary wise who is also very professional and both of them went out of their way to make sure that I had what I needed.I would recommend these guys any day they are very fast and professional.
By Jeffrey L.
Response from Custom Truck One Source· Nov 30, 2020
Jeffrey, thank you for the incredible feedback. I'm thrilled you had such a positive experience. We appreciate the 5 stars and your business! -JC
Well this is my first bucket truck that I'm buying but I really believe the custom truck guys they really professional they working so hard so I can get exactly what I need I'm really excited
By JOSE J.
Response from Custom Truck One Source· Nov 26, 2020
Jose, thank you so much for the review! I'm glad we were able to get you exactly what you needed. Please reach out if you need anything. We appreciate the feedback and your business! -JC
Custom Truck always takes care of me.
By Matthew J.
Response from Custom Truck One Source· Nov 25, 2020
Matthew, thank you for taking the time to give us your feedback! We appreciate your business and the 5 stars! -JC
Always a pleasure dealing with Tommy Reilly.
By DAN G.
Response from Custom Truck One Source· Nov 20, 2020
Dan, Tommy is a great guy and easy to work with. I'm glad you continue to have good experiences. Thank you for your business! -JC
In the process of buying my second truck from custom truck one. Great customer service, great prices, a bunch of great people
By Mike S.
Response from Custom Truck One Source· Nov 20, 2020
Thank you for your continued business, Mike! We appreciate the feedback and 5 stars! -JC
Steve Schneider, is an excellent representative for this company. He is very prompt, kind, honest, and all other adjectives that describe a true professional, that also goes for the men that helped in commerce city.
By Tayler A.
Response from Custom Truck One Source· Nov 20, 2020
Tayler, thanks for the incredible feedback on working with Steve. We appreciate your business and the 5 stars! -JC
We have a small fleet of bucket trucks that we have inspected and serviced annually with Bill Pelletier and his crew of technicians at the Elkhart Indiana branch. We have found them to be knowledgeable, confident, and passionate about their work. Good work guys!
By Jeff H.
Response from Custom Truck One Source· Nov 20, 2020
Jeff, that's so good to hear! I appreciate you taking the time to give us your feedback and I'm glad the team at Elkhart has been able to help you. We appreciate your business! -JC
