Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Second purchase with Steve. Great part of your team. thanks
By Craig M.
Response from Custom Truck One Source· Nov 2, 2020
Craig, thank you for the review! Steve S. is a great guy to work with. We appreciate you allowing us to continue serving you. Please reach out if you need anything. -JC
Everybody was Professional & very helpful.
By J S.
Response from Custom Truck One Source· Nov 2, 2020
Thank you so much for the 5 stars! We appreciate your business! -JC
Rudy was very helpful in the end and provided me with the information that I needed to complete the sale. I appreciate his willingness to help.
By Joe M.
Response from Custom Truck One Source· Nov 2, 2020
Joe, thank you so much for taking the time to update your review. We take customer feedback very seriously and use every experience as a learning experience. We appreciate your business. -JC
My experience with Custom Truck One Source was phenomenal from the sales team all the way to the finance team. They made the process for getting the equipment we needed so easy and friendly. This was our business's first purchases for equipment and they helped us through the whole process and explained very well any questions or concerns that we had. I will be using Custom Truck One Source for the rest of our equipment needs the future. Thank you to all that had helped us.
By Dane T.
Response from Custom Truck One Source· Oct 29, 2020
Dane, that is the best feedback we could get. I am so glad the process was simple for you and we are so grateful for your business. Please reach out if you ever need anything. -JC
Sales Representative (David) was always available and helpful to find solutions to our unique challenges.
By Thomas C.
Response from Custom Truck One Source· Oct 27, 2020
Thomas, thank you for the feedback. I'm so glad David was helpful and able to find you the perfect equipment to meet your needs. We really appreciate your business! -JC
Joe was very informative and provided me with the necessary information to make a good business decision. Thanks for all your help on this project
By PS
Response from Custom Truck One Source· Oct 27, 2020
PS, thank you very much for the 5 stars! I'm thrilled you were able to make a good business decision and glad Joe was helpful. We appreciate the feedback! -JC
Daylon was very quick to respond to my questions. We were able to close a deal and have the truck within a couple days. Very happy with their customer service!
By Barnes Construction S.
Response from Custom Truck One Source· Oct 26, 2020
Thank you guys for the wonderful review. We appreciate you taking the time as well as your business. Reach out if you need anything! -JC
Awesome - at this time in all our lives when we're all having to do things differently, this was an incredible experience - from sales (Michael McClure), all the way through to the end. Thanks again to all involved...
By DEBORAH N.
Response from Custom Truck One Source· Oct 26, 2020
Deborah, thank you so much for the great feedback. I'm glad you had an awesome experience at Custom Truck. We appreciate your business! -JC
