Great service
Great service
By Harry G.
Response from Custom Truck One Source· Aug 31, 2023
Harry, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
742 reviews
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Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Great service
By Harry G.
Response from Custom Truck One Source· Aug 31, 2023
Harry, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
We need MSO's quicker? Copies? We are paying for trucks but not getting MSO's in the proper manner. You need to change your process or hire additional help in the MSO/Title department. We are financing trucks and trailers and not getting these documents in 3-4 weeks is unacceptable. This isn't the first time we've addressed this issue?
By Mike S.
Response from Custom Truck One Source· Jun 27, 2023
We appreciate you taking the time to give us your feedback. I'd like to learn more about your experience. Please email [email protected] with more details so we can make sure the issues have been addressed since you've left this review. -JC
Mr. Blake Howard is an absolute awesome representative of Custom Truck One Source!!! It was a pleasure to fly out to Orlando and meet him. He made it possible for me to briefly see the operation in Tampa and meet some of the great staff there. Mr. Blake is truly an asset to Custom Truck and I look forward to doing business with him and
By KENDALL D.
Response from Custom Truck One Source· Jun 27, 2023
Kendall, we appreciate the awesome recommendation! It truly means a lot. We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
Mike Webb is very responsive and a good guy.
By Chris H.
Joe was great to work with and we received a great product !
By Mark ..
Tim Lapsley made this experience great. This guy is on top of it. Thank you!
By JOEL B.
all good hit the wrong star
By Mike C.
Knowing the product and prompt sales from Bob Brumley are fleet salesperson
By JEFF C.
Response from Custom Truck One Source· Jun 27, 2023
I'm thrilled we were able to help you at the Kansas City location. If you ever need anything, let us know! -JC