Great People
Great People always know just what you need
By Lamarcus T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Great People always know just what you need
By Lamarcus T.
Easy to navigate website
By jared G.
Jay Bornstein and Corey Laczynski have done an excellent job finding me the units I need and working with me to get them on the ground. Pleasure doing business with them
By JAMES Z.
Response from Custom Truck One Source· Jun 19, 2023
James, we appreciate the awesome recommendation! It truly means a lot. Don't hesitate to reach out if you need anything. -JC
Gary Weston, provided me with great customer service.
By Garlington C.
Response from Custom Truck One Source· Jun 19, 2023
I'm so glad you were able to receive help at the Kansas City location. Your recommendation means a lot to us. If you ever need anything, let us know! -JC
Quick and informative!
By JESSE P.
The sales team has been great to work with and the communication is second to none.
By Chuck B.
My salesman Jay Bornstein. Very easy to work with and answered all my questions & requests in a timely manner. Very satisfied.
By Dan F.
It took me to the right place. But the dump truck I was looking at it doesn't say if a CDL is required?
By customer
Response from Custom Truck One Source· Jun 27, 2023
Thank you for the feedback! Let us know how we can improve to turn that 4 star review into 5 stars!