Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Todd Mohler, sales rep, made the experience quick and easy and was very knowledgeable.
By Jim G.
Response from Custom Truck One Source· Nov 30, 2023
Jim, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
My salesman took care of everything. From all the paperwork to arranging for PTO work to be done. Amazing service!
By DAVE W.
Response from Custom Truck One Source· Nov 27, 2023
DAVE, I'm thrilled it was a seamless experience for you. That's what we strive for!
Our salesman rob Mendenhall is awesome. He set up a trip to see some trucks for sale on n a Saturday!! The rest of the staff has been very accommodating also.
By Jason D.
Response from Custom Truck One Source· Nov 27, 2023
Jason, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
Blake Walker was very helpful keep up the good work
By TRACY B.
Response from Custom Truck One Source· Nov 30, 2023
Tracy, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
Elmer Grigsby is FANTASTIC! could not have completed this rebuild without his knowledge and great effort he put into helping me along. I highly recomend CTOS ! Bill Warlop HCC General Contractors
By Bill W.
Response from Custom Truck One Source· Nov 27, 2023
Bill, thank you so much for the kind words! I'm thrilled it was a seamless experience for you. That's what we strive for!
Immediate turn around on questions and quotes. A great team to have on your side.
By CRAIG V.
Response from Custom Truck One Source· Nov 15, 2023
Craig, thank you for the awesome recommendation! It truly means a lot. We appreciate you taking the time to give us your feedback and, of course, your business.
Great sales team Great administrative team
By Scott Y.
Response from Custom Truck One Source· Nov 15, 2023
Scott, thank you for taking the time to review us! Please don't hesitate to reach out if we can assist you with anything else.
Matt was great to work with!
By Brandon G.
Response from Custom Truck One Source· Nov 15, 2023
Brandon, I'm thrilled it was a seamless experience for you. That's what we strive for!
