Liz has been fantastic to work with and…
Liz has been fantastic to work with and very quick on responses!!! I will be purchasing from her again!!!
By Corey
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Liz has been fantastic to work with and very quick on responses!!! I will be purchasing from her again!!!
By Corey
Jessica is extremely responsive and helpful. I have placed multiple orders with her and will continue to.
By Erik
I recently placed an order for patches with Liz, and while I haven’t seen the final product yet, I am already incredibly impressed with her exceptional customer service. I requested quite a few customizations, and Liz was always patient, kind, and accommodating. Despite the extra effort involved, she even expedited the process at no additional cost, which truly shows her dedication to providing the best service possible. Her professionalism, flexibility, and friendly demeanor make working with her an absolute pleasure. I’m confident the patches will turn out great, and I can’t recommend Liz enough for her five-star service!
By Alejandra V.
The design process and adjustments were streamlined and clear. Judy did an excellent job of listening to my ideas and integrating/modifying the design as needed. Email communication was great and on a timely manner! - I highly recommend Judy to anyone looking to create pin designs. She did an awesome job!
By Rodrigo L.
Judy was great to work with! Highly recommend!
By Just Dandy C.
The customer care is amazing, Celia is very very patient and made my experience smoother. I hadn’t received the product yet, but I believe will come with quality
By Two Steps Cleaning S.
Great friendly service, quick turn around. Very communicative. Personalized service.
By Alex
Highly Satisfied! Great Product and the designers were able to create my custom wishes just right. Liz, was fantastic and very responsive and helpful throughout the entire process! I recommend her, her team and this company to anyone looking for a hassle free good business experience.
By Tim R.