Responsive service, quick turnaround
Judy did a good job at converting the medal idea I had into custom medals that I can share. Reasonable pricing. Quick turnaround as long as you already have a design.
By Dani
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Judy did a good job at converting the medal idea I had into custom medals that I can share. Reasonable pricing. Quick turnaround as long as you already have a design.
By Dani
I had an amazing shopping experience thanks to Fay! It was extremely easy to communicate my needs and I felt heard and understood.
By Aura
Julise was wonderful! Attentive, responsive, and expedient service. FIVE STARS!!!
By Vbryant
Everything was great, especially the communication with Lilian! The ordering process was quick and easy, and the product turned out great. There was an issue with the delivery - carrier delivered it to an unknown address. Lilian was quick to respond and very helpful getting that issue resolved.
By James
Celia responded to my questions quickly and professionally. Very pleasant to deal with.
By Aron
Liz is friendly and solves all the inquiries.
By Richard V.
Great company and service from Julice!
By Jim K.
Lilian has been a pleasure to work with! She responds quickly, provided great service, and has been able to solve every question sent her way. Looking forward to working with her again!
By Joanna D.