Great communication
Great communication. Easy to order
By Michael C.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Great communication. Easy to order
By Michael C.
Liz, was amazing and had our order expedited! We are very happy!
By Lauren
Thank you for quick work and great communication through this process. I look forward to working with you again!
By David P.
Great and prompt communication. They accommodated my last minute changes. I’d give them 10 stars if I could.
By Dlame
Kelly is always doing amazing and gets exactly what I envisioned to reality
By Fitted P.
I asked Fay to improve my very simple first draft of a custom medal, and the result was far better than I expected. I'm going to ask her again in case I need to place an order for custom-made souvenirs.
By Shawn B.
Lilian was great to work with. Her customer service was top notch. Clear and concise communications, very friendly and happy to help.
By Darryl
It was a great purchase and working with Judy was a pleasure. I look forward to buying more things from them in the future. Judy personally made sure I was happy with my order and they were shipped the next day.
By Dirk