Great customer service and a fantastic…
Great customer service and a fantastic product.
By Jeremy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Great customer service and a fantastic product.
By Jeremy
Kelly provides great service! Always on time!
By Josh
Fast, polite and efficient
By Ruth S.
Exactly what I was looking for. Quality is amazing and service was quick and efficient. Highly recommend for custom patches. They arrived today and o Cant wait to get them out to the guys. Such great gifts.
By Lisa
The customer service was beyond great. How could i live hundreds of miles away and still feel like their number one customer. The pins i purchased for my officers were well received and made me the talk of the organization. With its sleek 3D design polished design are now standing out more than ever. The shipping was expedited quickly and production was swift with impeccable quality and attention to detail. I look forward to our future business together.
By sherwin B.
Lilian answered all my questions and had my order processed so fast. My team will place our order with her next time as well.
By Nomadic N.
Nancy, the Sales Coordinator, was efficient and helpful, making the whole process of custom ordering so easy. Nancy's service was amazing and I look forward to working with Nancy on future projects.
By Rory M.
Lilian went above and beyond to work with me to get my patches looking the way I want and to arrive in time. Great communication
By Tomas H.