Lillian was excellent as always
Lillian was excellent as always. Thank you!
By Greg J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Lillian was excellent as always. Thank you!
By Greg J.
Great experience working with Nancy.
By Diana
I've done several orders with Vivi and we worked thru the design issues that resulted in a very nice product. Communications can be a bit confusing with both emails and text arrive and sometimes overlap;ing. Will be my go to company for the stuff the do.
By Thomas S.
I am very pleased with how the products came out and especially pleased with customer service. Morry was very helpful in helping me with my experience. Fast responses, very polite, and very helpful. I want to thank the company and Morry !
By Angel G.
Fay is the BEST!! She is professional, friendly and knows her stuff! Fay knew what we wanted, helped set it up quickly and the turnaround was impressive! She’s a keeper!! We love the stylus pens and our customers always comment on how much they appreciate them! Thanks for the great product and excellent customer service!!
By Kate
This was so easy and fun to create the patches we needed!! Vivi made the process amazing!!
By Pats D.
Liz was fantastic at making sure my order was exactly what I wanted. Her attention to detail ensured the patches I ordered were on point. Very happy
By Lisa S.
Great turn around, and fantastic sample provided. Price was good and delivery was on point. I worked with Liz, she was fantastic!
By MG