cruises.comReviews of cruises.com

The service was the best! Dinner was my favorite!! Both my servers were exceptional. Distriana and Marivic were super nice and made our dinner special.

First time booking with Cruise.com! Customer service experience was great and Awesome stress free Customer booking experience! Will definitely recommend.

I booked a room with a balcony and king bed and got a room without a balcony and twin beds. Want a refund. Didn’t get what I paid for.

Has great prices and incentives. Customer service has been excellent . I have book several cruises with Stephanie G. and will book again with her. Stephanie is pleasant, thorough and always helpful when I have questions,

Personally I would recommend to avoid booking through Cruises.com. They seem to have little to no pull with cruise lines, as you would through a travel agent or the cruise line itself. I was seeking to change to an earlier date, which being told by many who have cruised previously and other travel agents, that they've been able to accomplish. Cruises.com was not able to make anything happen. Royal Caribbean wouldn't do anything but refer me back to Cruises.com. My recommendation, book through a travel agent instead.

I had talked to Heath and was special in telling us all about the dog cruises on the dates we wanted and looking for suits and balconies ans going out of Orlando We appreciate him in answering all of our questions since it has been five years since our last trip We would highly recommend him

This company charges you a NON-REFUNDABLE $25 fee just for booking and a $100 NON-REFUNDABLE fee if you have to cancel (even if there is no cancellation fees from the cruise line). They have "offers" that are more difficult to redeem than a kidney. There are plenty of travel agents that don't soak you with extra fees.

Jeannie McDougald did all she could to make my cruise date successful