First cruise and it was fantastic…
First cruise and it was fantastic already booked another trip. 🙌
By Gregory C.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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cruises.com (cruises.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
567 approved reviews, newest moderated first
First cruise and it was fantastic already booked another trip. 🙌
By Gregory C.
Really easy to understand the booking process online.
By Laura
My representative Susan helped me with the entire process. Any questions I had she immediately answered.
By Caroline R.
Had no problem finding a great deal. The agent Diane was excellent. Wasn’t planning on booking anything, since I was just looking. Ended up getting a vacation package in the time frame I wanted with one call.
By Corrina
The lady that helped us was very helpful and kind
By Mario C.
Fast knowledge friendly people
By Gaye E.
The young woman who helped me change my cruise was kind and very helpful. I’m sure others have told you, she is an expert at what she does. She deserves special recognition and a probably a raise and a promotion. Her name is Denni , make sure you don’t lose her. Gerald Wallace Satisfied Customer
By Jerry W.
Sean was awesome with Cruises.com. Very informative about the cruises and answered all our questions. I will definitely use them again
By MaryLynnKoncaba M.