Good solid product
It wasn't great, it was good.
By Scott A.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
It wasn't great, it was good.
By Scott A.
Fast service and great communication
By rip
Great customer service. I ordered the wrong item and it was a super easy process to send it back.
By Becky A.
Craftmaster Hardware had just the parts I needed to repair our 1870-era front door lockset. Price was reasonable and delivery was quick, and our door looks and works great now!
By Historic home O.
Everything i need for my facility is right on the website. I do not need to look anywhere else.Shipping is fast and if i have any question about a product. They just a phone call away.Thank You!
By Antoine R.
Exactly what I needed, great communication and fast delivery.
By Trenkamp home S.
Great and fast service.They had the parts I needed.
By Paul H.
Easy to do online orders fast shipping
By Matt H.