Good product
Good product. It had several different kinds of arms for the lock, which was good because if there had been only one, I would have returned it.
By Max D.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Good product. It had several different kinds of arms for the lock, which was good because if there had been only one, I would have returned it.
By Max D.
Replacing mortise lock historical building. The lock I received is amazingly close to what came out of the door. I'm very pleased.
By C K.
Response from Craftmaster Hardware, LLC· Jul 15, 2020
Thanks for shopping with us!
My dad loved his Father’s Day gift! Got it fast and customer service was friendly and professional! Thank you!
By BRITT
Very attentive at my needs ., and very responsive., thank you
By Veronica A.
Hard to find item that they had in stock. Quick delivery and delivered exactly as ordered.
By Robert K.
Response from Craftmaster Hardware, LLC· Jul 15, 2020
Thanks for the referral Robert!
The doors in our new lab have a unique operating link that when broken, could not be found locally. I found Craftmaster Hardware carried this link for a fair price & quick delivery times. Now, no more worries when a door gets broken as spare parts are now on hand.
By Alan B.
everything went smoothly and as planned
By Peggy B.
Good prices & quick shipping
By davidson