Quick accurate service
Quick accurate service
By Francisco A.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Quick accurate service
By Francisco A.
Very good customer service. Very fast shipping!
By Stacy B.
Response from Craftmaster Hardware, LLC· Jul 15, 2020
Glad we could help Stacy!
Quick and easy online ordering.
By Dan K.
My order was cancelled because it was below $50
By Tmac
Response from Craftmaster Hardware, LLC· Jul 15, 2020
Sorry Tmac, We try and highlight and note through the shopping process. Will try and make more noticeable.
Great service. Phone assistance in selecting correct item was excellent and locks shipped quickly.
By William F.
Excellent description of what I was buying and fast shipping!! Awesome Sauce!!!
By Jamar R.
Response from Craftmaster Hardware, LLC· Jul 15, 2020
Thanks Jamar!
It a Great idea went you want that you apt is sure
By Angel S.
Customer service is very bad
By SHLOMO L.
Response from Craftmaster Hardware, LLC· Jul 2, 2020
Hi Shlomo, It appears the issue was around the tax exempt form. We need the form in order to not charge tax. It is now on file and you have tax exempt status. Thank you for your patience. Dan D