They shipped items very promptly.
They shipped items very promptly.
By Rasoul E.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
They shipped items very promptly.
By Rasoul E.
I never received my order
By Pono B.
Response from Craftmaster Hardware, LLC· Apr 2, 2021
Hi Pono, John has been in touch and had some questions. We hadnt heard back from you to clarify something on your order. I understand all is ok now. Thank you for the business!
Great service! Quick response to emails. Looking forward to doing business with them in the future.
By B. W.
It was easy to set up account and get the right tool I needed within a couple days.
By Raymond F.
Excellent Customer Service! Even for small orders.
By Karl Reid Capitol W.
we have not received the order as of today 3/19/21
By George D.
Response from Craftmaster Hardware, LLC· Mar 22, 2021
Hi George, John has been in touch to get this sorted out. Thank you for your business! Dan D
Outstanding customer service....ordered on a Friday and the owner called to find out if I would receive the item in time to complete the job. Worked out perfectly...expedient shipping and first rate communication.
By Jerry B.
Good product
By Anthony M.