Great customer service
Customer service is the best!
By Mitchell G.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Customer service is the best!
By Mitchell G.
Fast shipping.
By D-Stal
Very prompt service and quick turn around shipping.
By Glen G.
Excellent service and fast shipping. Definitely exceeded my expectations.
By JENNE M.
It is nice to have a souce for hard to find items. These folks had what I needed and delivered in a timely manner.
By Rick S.
My order was shipped quickly and it actually worked!!
By Blantons Wash C.
The two lockboxes I purchased never arrived!!!
By Thomas H.
Response from Craftmaster Hardware, LLC· Dec 19, 2023
Hi Mr Hinners, We apologize for the delay. These items are shipping today. Thank you for your patience and business. Dan D
Fast and reliable shipping.
By O V.