Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
451 approved reviews, newest moderated first
Great experience! Everyone was very helpful and nice. Very happy with my new security system and have already recommended them to friends!
By Megan
Response from Crime Prevention Security Systems· Jul 25, 2022
Thank you so much for the terrific 5-Star Review! We greatly appreciate it!
Nilson was very professional and knowledgeable. He explained everything to me and was fast and efficient. Crime Prevention and staff are wonderful!
By NB
Response from Crime Prevention Security Systems· Jul 20, 2022
Thank you so much for the 5-Star Review and your kind words about Nilson. We greatly appreciate it!
Once again, Jossie Keele has proven to be a superior employee! Jossie is professional, accommodating, efficient, upbeat, and naturally kind! I always enjoy interacting with Jossie on any given matter as she is attentive and regards me as an important customer! In addition, Crime Prevention Security Systems has continually been accountable and quick to respond to any security event! My husband and I have always felt safe and secure in our highly populated 55+ community being serviced by one of the best security companies that exist! We are grateful for the care and concern CPSS has demonstrated throughout our residency! We greatly recommend CPSS to anyone seeking a high-quality security system they can always count on!
By Cynthia S.
Response from Crime Prevention Security Systems· Jul 20, 2022
Thank you so much for your kind words about Jossie and your experience with our company. We greatly appreciate it!
Nilson was punctual and got straight to work. He patiently explained how to use the new application.
By Kathy R.
Response from Crime Prevention Security Systems· Jul 20, 2022
Thank you for the 5-Star Review and your kind words about Nilson. We greatly appreciate it!
Nilson did an excellent job. He was knowledgeable, respectful, and very thorough. He made sure that I knew exactly how to use the system, and was remarkablly fast on the installation.
By Jar
Response from Crime Prevention Security Systems· Jul 20, 2022
Thanks so much for the 5-Star Review and your kind words about Nilson. We greatly appreciate it!
Nilson serviced our system and did maintenance for us this afternoon. He was very knowledgeable and very professional. He did an excellent job problem solving all issues. Thank you for having employees like Nilson! Nan Smith
By Nan S.
Response from Crime Prevention Security Systems· Jul 20, 2022
Thank you for your kind words about Nilson and the wonderful 5-Star Review. We greatly appreciate it!
Nelson. He did a great job repairing our system , installing the alarm App and explaining how to use the alarm app. He was fast, thorough and patient. A good experience.
By R. M.
Response from Crime Prevention Security Systems· Jul 20, 2022
We are so glad you had a good experience. Thank you for the review and your kind words about Nilson. We appreciate it!
Tech: Nilson Hernandez I appreciate the extra time Nilson spent to explain everything!
By Joyce
Response from Crime Prevention Security Systems· Jul 20, 2022
Thank you for the 5-Star review and your kind words about Nilson. We appreciate it!
