Outstanding customer service
Outstanding customer service
By Seth
Response from COOP by Ryder· Jun 28, 2023
Thank you for sharing your feedback, Seth!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
84 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COOP by Ryder provides complete flexibility, control, and options so businesses facing transportation challenges have a trusted go-to partner for commercial trailer and vehicle rentals, product storage, the capability to rent out idle vehicles, and more. For unparalleled fleet optimization solutions, our team of experts combined with cutting-edge technology puts businesses in the driver’s seat to maximize fleet use. Learn More With COOP, businesses can unlock the power of fleet optimization. Monetize your idle commercial vehicles to make the most of your assets. Flex your fleet up and down to match the seasonality of your business. List or rent a wide range of vehicles for both short and long-term rentals. Manage rentals all on one easy to use platform. Feel confident about rental rates when a vehicle is listed using our innovative Smart Rate tool which dynamically adjusts the rate based on a variety of characteristics like vehicle type, mileage, and market demand. Rent trailers in bulk for storage, trailer pools, and drop and hook applications.COOP offers a large inventory of commercial vehicles and 24/7 roadside assistance with every rental! The good news is, you don’t only have to take our word for it, read what our customers have to say here on Trustpilot, or learn more about COOP by Ryder at COOP.comQuestions? Contact us at 877-747-5352 Apply Today
COOP by Ryder (coop.com) has 84 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
84 approved reviews, newest moderated first
Outstanding customer service
By Seth
Response from COOP by Ryder· Jun 28, 2023
Thank you for sharing your feedback, Seth!
The account manager, Tony, was great! He was responsive and helped make my first rental experience so seamless. The App was easy to use and streamlined the process of renting my truck
By Tarek
Response from COOP by Ryder· Jun 23, 2023
Thank you for taking the time to share your experience, Tarek. We look forward to working with you again!
Ease of busniss
By George
Response from COOP by Ryder· Jun 22, 2023
Thank you for taking the time to share your review, George!
The website and app are really easy to use. The inventory is healthy and the pricing is reasonable. I love that COOP streamlines the process from start to finish.
By Leila
Response from COOP by Ryder· Jun 18, 2023
Leila, thank you for sharing your experience. We appreciate the detailed review; it means a lot to us! Please reach out to us whenever you need assistance.
the truck was very clean and in good condition. the owner was very helpful getting checkinn and check out.
By Dillp P.
Response from COOP by Ryder· Jun 14, 2023
Thank you for sharing your review, Dilip! We're glad that you have enjoyed your experience on the COOP platform and have found a trusted partner in one of our many wonderful Owners. Be sure to review Mauro on your Reservations page by clicking the three dots to the right of your reservation and selecting "Leave Review". This will help show other renters how well he took care of you during your reservation.
Easy process, would recommend.
By Michael
Response from COOP by Ryder· Jun 6, 2023
Thank you for taking the time to share your review, Michael!
You're awesome Coop thank you for your experience
By Tracy
Response from COOP by Ryder· Jun 5, 2023
YOU'RE awesome! Thank you for sharing, Tracy!
Luis was very helpful and made the process easy.
By customer
Response from COOP by Ryder· Jun 5, 2023
Thank you for the shout out, Phielding! We are proud to have Luis on our team!