Great price
Great price! Authentic brands. Kind reps to resolve issue with original order
By Elizabeth F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Great price! Authentic brands. Kind reps to resolve issue with original order
By Elizabeth F.
Nice glasses, mediocre service. I had an easy time finding my glasses. When I ordered them, I immediately got emails that the lenses and frames were being prepared and shipped to CoolFrames. They promised more info as the process continued, but I received no more information until I reached out about 2 weeks later. Better follow up once CoolFrames receives the lenses and frames would be appreciated.
By Arthur
Great silhouette glass at excellent price
By ALICE R.
I got my product in a quick fashion, with zero defects. The product is authentic and is exactly as it was described on the website.
By BT
I don't have them yet and they keep asking me to review them.
By Phil M.
Cute glasses frame great experience! Easy to use website& good customer service and delivery.
By Chelsey B.
My frames arrived quickly with no import duty to pay. I have bought from cool frames before and certainly will buy from them again as I love a fabulous statement frame
By Jan
I needed to replace the glass frames I stepped on. That is what I got. Nothing more, nothing less. What’s not to like?
By Hans Van M.