Cool FramesReviews of coolframes.com

I ordered the wrong size frames. Since I needed them quickly, I ordered the right pair and sent the first one back. They got both pairs to me fast and credited my credit card as soon as they got the first frame back.

I was already frustrated by the postage taking so long (but this was the fault of the UK postal service not the sender), but then had to pay an extra fee for the glasses, this should have already been accounted for. They were helpful when I enquired about my item, but I do not appreciate hidden charges.

Sunglasses were good though

Very quick efficient service and will definitely order again

Read the return policy before ordering. Will only allow 1 exchange or return but returns are subject to 20% restocking fee. Will never order from them again. Found same frames for same price without any limitations on exchange or return on another site.

Good price good service will shop again

I liked the selection of frames. The online catalog was numerous and the ease of ordering my frames was NOT difficult. I received my frames as advertised and they were securely packaged. I highly recommend CoolFrames.

Would buy them again