Love them
Love them they’re beautiful
By Ms B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Love them they’re beautiful
By Ms B.
Godd service , good glasses
By Jose C.
Love,love,love
By patricia M.
I saved over 50% of RRP that I was quoted at the optometrist. So I purchased 2 designer pairs of frames for less than the price of one. The staff helped with my online purchase which resulted in further discounts with free & super fast delivery to Queensland Australia. Now I have 2 pairs to choose from to suit my mood & my outfit. I seriously could not be happier 🤓
By Penny from A.
love the product !!
By Murray M.
Affordable prices. Complete selection of frames. Quick easy sales process. Tracks the package for you. 100% honest company.
By Len B.
Absolutely no reservations in recommending or placing additional orders! My Overall experience from start to finish was Excellent! Customer service representative, Samantha was the best! She guided me through the process - lens options, emailing of prescription, etc; and it comes with a warranty! However, as with any warranty, strict stipulations apply, but that's for both their protection and mine. I've recommended this company to both friends and family! Because I was eager to obtain my frames, I would check my email for updates,... and they were there! Just another reason to do business with a customer focused company! Job very well done!
By onessmith
Great company to work with, frames delivered quickly.
By THOMAS E.