Great product
Great product, fast delivery Highly recommended,
By Tc
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Great product, fast delivery Highly recommended,
By Tc
Got exactly what I ordered! Fast & Friendly ☺️ Will definitely order from here again!
By Chelsea M.
Very easy transaction. Quick delivery. Product as advertisrd. I can't fault at all.
By Mrs. Cassie N.
Fast service. Great communication and delivered as promised.
By Douglas K.
Great experience! Loved the fact that I didn't have to buy a whole new pair of glasses to replace for sunglass clip ons.
By Mike R.
Comfortable, great quality and best price I could find for the specific brand I wanted.
By Sarah S.
expensive, not honest
By Unknown
Response from Cool Frames· May 12, 2018
our prices are not hidden and nothing is ever a surprise when you purchase from us as far as price. your exchanged was processed without any additional fee's, you were only charged the difference for your frame change and we did not ask for any extra to cover the cost of new lenses. we are always happy to help on any exchange and do our best to keep cost down for our customers even if the frame is slightly more expensive. Lee
Everything went well. Received my glasses very quick in Switzerland and the quality of it was exzellent.
By Gerhard