Cool FramesReviews of coolframes.com

Response from Cool Frames· Jun 4, 2018

thank you so much for the order, very happy it worked out. Lee

Response from Cool Frames· Jun 4, 2018

Great to hear we were able to help, enjoy the eyeglasses and thank you for the review. Lee

Response from Cool Frames· Jun 4, 2018

thank you for the review, enjoy your eyeglasses. Lee

Response from Cool Frames· May 31, 2018

thank you for your order, sorry to hear you are not satisfied. we inform at checkout the item is being shipped from the US and we have confidence that we are saving our customers money on orders being shipped outside of the US. thank you for saying the glasses are to your liking. would love your business in the future, hope you enjoy your purchase and the glasses serve you well. Lee

Response from Cool Frames· May 31, 2018

thank you for your order, the silhouette frame you order in size 130mm temple length, if you would like to exchange the temples please give us a call. the temples come in 3 other sizes 135 140 and 150mm length. Lee

Response from Cool Frames· May 31, 2018

thank you so much for the purchase. Lee

Response from Cool Frames· May 31, 2018

thank you for the order, your frame is made by Luxottica the worlds largest producer of eyewear. we purchased one on your behalf and sent you a brand new frame. we are on line for over 20 years and have been just as long in our brick and mortar location in NYC. if for any reason you are not satisfied with the frame you recieved we would be more then happy to exchange it for you. please also know the purchase comes with a one year manufacturers warranty. Lee

Response from Cool Frames· May 31, 2018

thank you!!! so happy it worked out, enjoy the eyeglasses. Lee